If the button is dimmed and you can't click it, skip this step for the disk, container, or volume you selected.If there is no Run button, click the Repair Disk button instead.In this example, the last volume on the disk is Macintosh HD - Data.Ĭlick Run to begin checking the selected volume for errors. Other details: If you believe you have paid for a repair or replacement due to this issue, contact Apple regarding a refund. This worldwide Apple program does not extend the standard warranty coverage of the iMac. The program covers affected iMac models until Decemor three years from its original date of sale, whichever provides longer coverage for you.For each disk that you're repairing, start by selecting the last volume on that disk, then click the First Aid button or tab.
If you would like Connecting Point SERVICE to take care of this for you, we’re more than happy to do so – but we’ll have to charge for that part of the repair. You’ll need to re-install your operating system, other applications, and any documents or data after your hard drive is replaced. Use our Connecting Point SERVICE Contact Formīack up everything on your iMac before you bring it in to us.Call us at 54 (out-of-area callers may use our toll-free number at 88).Contact Connecting Point SERVICE as soon as possible to facilitate your repair: As an Apple Premium Service Provider, Connecting Point is fully capable of taking care of this replacement, regardless of where you purchased your iMac. Replacement Process: Does your iMac qualify? Apple recommends replacing affected hard drives as soon as possible.
If that’s not readily available, here’s a page on Apple’s site that describes several methods of finding it. It may be found on your purchase receipt. You’ll need to have the serial number of your iMac handy. How to check to see if your iMac qualifies for this replacement program: Head to this page on the Apple support site. If you have not been contacted, but think you have a 3TB hard drive, you can enter your serial number below to see if it’s part of this program. These systems were sold between December 2012 and September 2013.Īpple or an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge.Īpple is contacting affected iMac owners who provided a valid email address during the product registration process to let them know about this program.
Today, this announcement came from Apple’s support site:Īpple has determined that a very small number of 3TB hard drives used in 27-inch iMac systems, may fail under certain conditions.
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